ShipIndia is a consolidated parcel service for customers based in Singapore or Malaysia who wish to shop on all e-commerce stores based in India. Customers can order as many items and send it all to our shipIndia warehouse. We will consolidate and ship the parcels to our customers who are based in Singapore or Malaysia

ShipIndia currently offers delivery services from India to Singapore and Malaysia. We are dedicated to expanding our reach and may include more destinations in the future. Stay tuned for updates on our services and delivery locations!

Practically any store based in India ! Since you now have an Indian address when you register with us, you can order from amazon india, instagram or facebook shops, myntra and many more

Right now, we only send parcels via air. We are focused on smaller delivery sizes (below 30kg) with quicker turnaround.

You will be charged according to your destination address currency. If the shipment is to Malaysia, you will be charged in MYR. If it is to Singapore, you will be charged in SGD. There is no cheaper alternatives between both currencies.

We currently offer pickup services exclusively for bulk orders. For more details on arranging a pickup for your bulk order or to discuss your specific needs, please contact us via WhatsApp.

Typically, it takes 7- 10 business days to your doorstep. This is from the time you have made the payment for shipping and our shipping team have processed it for shipment.

Shipping costs vary based on the package size, weight, and destination. You can calculate the estimated shipping cost on our website here calculation before ordering your shipment. Do note the charges exclude tax and insurance as it is based on your declared amount.

Personal shopper is a service provided by ShipIndia for free where you can send us the link and details of items you wish to purchase from any indian site. It does not have to be from the same site. You can paste the links and send to us. Our team will prepare an invoice for you to make payment for the items. Once paid, we will process the ordering on your behalf and ship it to our warehouse. After which you will be notified to make your shipping payment directly with us. It is like having a friend in India to shop for you!

No. Right now we are providing it as a free service. You pay for your items and shipping only

you will be charged for 1 day of your first item because it has exceeded a day from the 30th day. Your bill will include 1 day of warehouse charge.

You will be charged a nominal fee of 1 SGD / 3 MYR per item per day of storage after the 30th day

No. Shipping insurance is not compulsory and not included in the shipping charges.

Your insurance is calculated based on the value of your items you purchase. We have no access to your invoices. So you can enter a number more than $0. Your insurance will cost you 2% of your value. If your total value of your package is 100 SGD or 100 MYR, your insurance will be 2 SGD or 2 MYR respectively

We accept payments via credit cards, debit cards, and online payment platforms like PayPal.

Right now, we do not do sea shipment. We are focused on air shipments only. We will let you know when we start our sea freight operations. To stay updated about Shipindia, follow us on facebook or instagram

We do not accept Cash on Delivery shipments. All shipments must be paid for online by debit or credit card.

Actual weight refers to the real weight of a shipment as measured on a scale. It's the gross weight of the goods including packaging, and is typically measured in kilogram. Volumetric weight, also known as dimensional weight, is a calculated weight that considers the dimensions of a package. It's used to account for the space a package occupies in a vehicle or container. Billable weight is the weight used to calculate the shipping charge. The larger of the two weights is typically used as the billable weight and that is what you will be charged

At ShipIndia, we're all about making your shopping spree from India smooth and wallet-friendly! Enjoy competitive shipping rates, package consolidation savings, and a user-friendly platform. Need a bit more help? Our Personal Shopper service and SimPass have got you covered. Plus, with our stellar customer support, your satisfaction is practically guaranteed. Why not give us a try and experience the difference for yourself? We’re here to bring the best of India right to your doorstep! To learn more about us, visit our Instagram https://www.instagram.com/shipindia.co/

We will help you consolidate all your parcels when it arrives in our warehouse. You can shop from any Indian e-commerce sites, IG accounts, FB accounts and set the delivery address assigned to you. We will take it from there by keeping you updated about your shipments.

Yes, we will notify you when your package arrives at our warehouse. You may also book under 'expected deliveries' to inform us of the shipment before it arrives at our warehouse. This way you can let us know in advance to anticipate for your parcel delivery. We will still notify you even if you do not pre-book it. Ensure that in your delivery address, you have added your unique customer id so we can identify your parcel.

You can store it for up to 30 days free in our warehouse. You will be charged a nominal fee after the 30th day per item.

You can reach our customer support team through email, phone, or live chat. Visit our "Contact Us" page for contact details.

You can request changes or cancellations by contacting our customer support team before your shipment is processed. Please note that fees may apply.

Right now, we do not provide services such as refund / returning / exchanging items with the stores as we are only the shipment provider and not directly linked to any store.

We prioritize the safety of your packages and offer various shipping options, including insurance and extra packing, for added protection.

Changes to your shipment may be possible, but additional fees may apply. Contact customer support for assistance.

There are two ways you can track your package. 1)Log in to your Shipindia account on the website to track the status of your package. 2) Use our whatsapp chatbot <https://wa.me/6594454869> to check on the status of your package within whatsapp itself

We ensure your goods are safe throughout the shipment process. In the event where your goods are damaged, please contact us immediately via support and we will assist you in the claims process. Please note that this is also dependent on the value you declare your items. We will conduct an investigation on the damaged item and begin the compensation process after.

Sending your parcels in and out of a country requires customs paperwork and procedures. We will process your shipments, declare its weight, contents and value from India to your destination country. You do not have to pay for any additional charges. Sit back while we handle this part of the shipment for you.

The tax percentage is 18% of your declared value of your item. You can declare the value of your item on your own.

Please note that delivery is not available for the items below.

• Perishable food items (vegetables, fruits, raw meat, eggs)
• Raw and packed rice. Sugar
• Chewing gum (except dental and medicated gum)
• Chewing tobacco and imitation tobacco products (e.g., electronic cigarettes)
• Cigarette lighters in the shape of a pistol or revolver
• Controlled drugs and psychotropic substances
• Firecrackers
• Obscene articles, publications, videotapes, videodiscs, and software
• Reproductions of copyrighted publications, videotapes, videodiscs, and laser discs, records, and cassettes
• Seditious and treasonable materials
• Animal skins (non-domesticated)
• Articles of exceptional value (e.g., works of art, antiques, precious stones, gold, and silver)
• Dangerous goods/hazardous materials (according to IATA and ADR regulations)
• Firearms
• Furs
• Ivory and ivory products
• Live animals
• Money and negotiable items
• Personal effects (except via MBE Centres to selected countries)
• Plants
• Pornographic materials
• Seeds
• Tobacco and tobacco products
• Rice
• Sugar.

Please note that this list is based on the specific sources consulted and may not be exhaustive. It's always advisable to check with the relevant authorities or chat with our customer support to know more.